Xerox DocuPrint Network Laser Printers Manual de usuario descargar pdf (Pagina 106)

OS/2 Troubleshooting

7-10 ❖ DocuPrint Technical Information Guide

At the OS/2 Command Prompt, issue the command:

ping xxx.xxx.xxx.xxx

where, xxx.xxx.xxx.xxx is your gateway/router IP address

(i.e. 100.101.22.5). If you receive a correct ping reply, go

to step 4; otherwise, check to see that TCP/IP for OS/2

configuration is correct. (See IBM Documentation for

configuring TCP/IP for OS/2 and TCP/IP LAPS/MPTS/APS

configuration.)

From the OS/2 Desktop, go to OS/2 System, System Setup,

Spooler, Open Spooler Settings and confirm that Spooler

Print Priority is set to a maximum of 189. If currently set

to 189, go to Step 5

Insert your DocuPrint CD into your CD-ROM drive.

At the OS/2 Command Prompt, issue this exact

command:

lpr -p ps -s xxx.xxx.xxx.xxx a:\sample.ps*

(where xxx.xxx.xxx.xxxx is the IP address of your

DocuPrint printer). If the test page test.ps prints, you have

an OS/2 configuration problem. Make sure that you have

LPRPORTD or LPRMON running. (If not, activate by

issuing the OS/2 command: LPRPORTD or LPMON.) (For

LPRMON, see IBM Documentation for correct

parameters.)

If your printer does not print the test page, check with

your TCP/IP, domain, system administrator to confirm the

correctness of all TCP/IP settings and configurations. If

you are unable to print, call XEROX Customer Service.

Create a test file with the name “sample.ps” by

opening any word processor/text editor. Create a

document, then print the document using the

print to file

option in the Postscript Job Properties

window of the DocuPrint printer driver. Save the

file with the name

sample.ps

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Xerox DocuPrint Network Laser Printers Manual de usuario Pagina 106