WorkCentre XK35c/25cUser GuidePart No 602P41500 Version 2
PrefaceviiiSafety Notes (continued)Electricity at Work Regulation (in England and Wales) UK ONLYElectricity at Work Regulations:The Electricity at Wor
2 IndexHHHelp, 8, 54, 71, 81. See also Closure ButtonHelpful Hints, viii . See also TipsHorizontal, 74IIIEEE 1284, xii, 4, 9, 61, 72, 75, 76Image, xii
Index 3SSSafety Notes, v, vi, viiSave, xi, 33As, 33scaling, 62Scanner, xii, 3, 4, 11, 12, 17, 22, 31-34, 43, 47,48, 49, 56, 57, 71, 72, 74, 75, 77Sele
4 IndexThis page intentionally left blank.
PrefaceixHelpful HintsCare of Your WorkCentreAvoid removing the ink jet cartridges from the WorkCentre unless theyare to be replaced.Do not place heav
Prefacex SuppliesVisit the Xerox Web site at http://www.xerox.com for additional productinformation.SuppliesTo order supplies for your WorkCentre, cal
Prefacexi
Prefacexii
PrefacexiiiSystem RequirementsProper operation of the WorkCentre for printing and scanning requires thatyour PC meets or exceeds the following system
Xerox XK35c/25c User Guide 11. Getting StartedThis section describes the installation and setup of your WorkCentre. Thefollowing topics are included:
2 Getting StartedComponentsThe following components are provided with your WorkCentre. Pleaseexamine the carton contents. If any component is missing,
Getting Started 3Control LocationsFamiliarise yourself with the machine’s components and controls and theirlocations. Paper tray extensionPlaten cover
4 Getting StartedControl Locations (continued)Scanner moduleCartridge compartment lid/supportInk cartridge accessControl PanelLower left back of mach
Xerox EuropeChannels GroupBessemer RoadWelwyn Garden CityHerts AL7 1HEUnited Kingdow©v August 1999 Xerox Corporation. Xerox®. The Document Company®,
Getting Started 5Control PanelUse the following graphic to locate the buttons, and display on theWorkCentre Control Panel.1 ResolutionPress to select
6 Getting Started4 Special CopyPress to set an option.Fits multiple copies on one sheet (clone).AutoReduces or enlarges the original to fit paper siz
Getting Started 711 MenuPress this button to enter Menu Mode. Each timeyou press this button, the Display shows the menucode: U01 Change cartridges
8 Getting StartedSetupUse the following procedure to initially set up your WorkCentre.1Open the shipping carton on a flat, stable surface. Remove all
Getting Started 95Attach a printer cable.USB cable (only for Windows 98 PCs): Plug one end into the USBport on the back of the WorkCentre, and the oth
10 Getting StartedSetup (continued)7Turn the WorkCentre power switch on. The switch is located on the rearof the machine, next to the printer ports. P
Getting Started 11Installing & Aligning Ink CartridgesThe WorkCentre is a dual cartridge inkjet printer. You must use a black inkcartridge and a
12 Getting StartedInstalling & Aligning the Ink Cartridges (continued)5Unpack the black ink cartridge. Remove the sealing tape.NOTE: Hold the cart
Getting Started 13Installing & Aligning the Ink Cartridges (continued)12If you pressed Start to either of the two messages, the alignmentprocedure
14 Getting StartedUsing the Automatic Paper Feeder (APF)Loading PaperYou can load paper, envelopes, card stocks, labels, or transparencies in theAutom
Xerox XKSeries User Guide iTable of ContentsPreface vSafety Notes...
Getting Started 15Using the Automatic Paper Feeder/Loading (continued)4Move the side paper guide to the right while squeezing the tab on theside paper
16 Getting StartedUsing the Paper TrayThe Manual Paper Feeder is located in front of the Automatic Paper Feeder.Use the Manual Paper Feeder to feed p
Getting Started 17Using the Menu ButtonThe Menu button (located to the right of the Control Panel Display) is usedfor ink cartridge functions. Each fu
18 Getting StartedSetting Paper Size Using the Control PanelYou can load A4, letter or legal-sized paper. Your WorkCentre is preset to A4size. If you
Getting Started 19Paper GuidelinesWhen selecting or loading paper, envelopes or other special media, keepthese guidelines in mind:Attempting to print
20 Getting StartedPaper SelectionOne of the most important things you can do to assure the best possibleprinting performance of your machine is to sel
Getting Started 21Guidelines for Special Paper and other MediaBe sure to read any instructions that come with your special paper. Theseinstructions p
22 Getting StartedInstalling SoftwareOverview of WorkCentre SoftwareBefore the WorkCentre can work with your computer, you must install printand scann
Getting Started 23General Installation1Make sure the WorkCentre is connected to your PC.2Power on the WorkCentre.3Turn on your PC and start Windows.4I
24 Getting StartedUninstalling SoftwareTo remove the Xerox-supplied software from your PC:Windows® 3.1x In Windows 3.1x, all WorkCentre software compo
ii Table of ContentsUninstalling Software... 26Windows® 3.1x...
Xerox Series User Guide 252. PrintingThis section describes printing from your PC to your Xerox WorkCentre. Itincludes the following topics:PagePrint
26 PrintingPrinting a Document From an ApplicationThis procedure describes the general steps required for printing from variousWindows applications.
Printing 27Printer SettingsYou can use your machine with all your Windows 3.1x, Windows 95/98 orWindows NT 4.0 applications. Be sure to set the WorkC
28 PrintingWindows 95/98 and 3.1x Printer SettingsYou can access printer settings by using either of these methods:Select the File>Print>Propert
Printing 29Printer Properties TabsWhen the Printer Properties are displayed, you can review and changewhatever settings are needed for your print job.
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Xerox Series User Guide 313. ScanningThis section describes scanning with the Xerox WorkCentre XK35c. Thefollowing topics are included:PageScanning..
32 ScanningScanningYou can scan a document with the XK35c. When you installed the XK35csoftware, the TWAIN driver was also installed. By using a scann
Scanning 336Lift the platen cover, and place yourdocument on the document glass.7Once you have invoked the scannerdriver, the tab menu will bedisplaye
34 ScanningScanner Tab MenusTab Menu Image WindowThe Tab Menu displays an image window on the right half of the dialogwindow. This image window has ru
Table of ContentsiiiCleaning the Scanning Glass ... 566. Troubleshooting 57Clearing Jams .
Xerox Series User Guide 354. CopyingThis section describes copying on your Xerox WorkCentre. It includes thefollowing topics:PageFeatures ...
36 CopyingFeaturesYour WorkCentre is a high quality copier that offers the following features:Adjustable Resolution – improves the clarity and sharpne
Copying 37Making a single CopyFollow this procedure when you need to make a single copy of your originaldocument.1Make sure the WorkCentre is powered
38 CopyingUsing the Copy Menu FeaturesThis section describes all the WorkCentre features available for copying. Usethe copy menu buttons to change fea
Copying 39Selecting Media TypePress the Media Type button to select the desired media type.TransparencyGlossy paperCoated paperPlain paperNOTE: Transp
40 CopyingEnlarging or Reducing the ImageYou can reduce or enlarge the size of a copied image from 25% to 400% inincrements of 1% using the Copy Size/
Copying 41Using the Menu ButtonThe Menu button provides a number of functions that let you managecomponents of the WorkCentre. See Section 1 Getting S
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Xerox Series User Guide 435. MaintenanceThis section describes maintenance procedures for the Xerox WorkCentre. Itincludes the following topics:PageM
Maintenance44Managing the Ink CartridgesTips for your ink cartridgesTo get the maximum benefit from your ink cartridges:Do not remove an ink cartridge
iv Table of ContentsThis page intentionally left blank.
Maintenance45Cleaning the Print Head Nozzles From the Control PanelThis procedure cleans the print nozzles and removes any deposits that mayimpair pri
Maintenance46To clean the Print Head Nozzles from your PC:In Windows 95/98 or Windows NT 4.0:1Go to Start>Programs>Xerox WorkCentre XK Series. E
Maintenance47Wiping the Ink Cartridge Nozzles and ContactsIf print quality does not improve after repeating the Print Head Nozzleprocedure, the proble
Maintenance48Cleaning the Cartridge Carrier Contacts1Lift the scanner module. Lift the cartridge compartment lid/support up sothe scanner module rests
Maintenance49Replacing the Ink CartridgeThe ink cartridge includes the ink supply and the print head. Each time youreplace the ink cartridge, you are
Maintenance508Insert the ink cartridge in the cartridge holder, then push the ink cartridgefirmly to the rear of the machine until it clicks into plac
Maintenance51Cartridge AlignmentYou should print the cartridge alignment test if vertical lines or charactersappear crooked. The cartridge alignment t
Maintenance52The alignment sheet looks like the following example:4For the first alignment message, the Display will show “A” plus a number,as, A15
Maintenance535The Display will show the next number in the series, from “B” through“F”. Repeat step 4 for these remaining five steps.6The Ink Cartridg
Maintenance54The Xerox WorkCentre Control ProgramIn addition to the printer driver, the printer software also includes the XeroxWorkCentre Control Pro
Xerox XK35c/25c User Guide vPrefaceSafety NotesYour WorkCentre and supplies have been designed and tested to meetstrict safety requirements. These
Maintenance55Xerox WorkCentre Control Program Tab MenusWhen the Xerox WorkCentre Control Program on LPT1 window opens,click the appropriate tab for th
Maintenance56Cleaning the Scanning GlassCarefully wipe the scanning glass with a SOFT, DRY CLOTH. If the glass isvery dirty, first wipe it with a slig
Xerox Series User Guide 576. TroubleshootingThis section describes WorkCentre troubleshooting for the following problemareas and messages:PageClearin
58 TroubleshootingClearing JamsPaper Jams While the WorkCentre is PrintingBy carefully selecting the correct paper type and loading them properly, you
Troubleshooting 59Tips for Avoiding Paper JamsBy carefully selecting print materials and loading them properly, you shouldbe able to avoid most paper
60 TroubleshootingDisplay Error CodesThe following error codes appear in the Control Panel Display when yourmachine has a problem. Use it to identify
Troubleshooting 61Printer ProblemsSymptom Cause and SolutionThe printer does notprint.The USB or parallel cable is notconnected properly.The USB or pa
62 TroubleshootingPrinter Problems (continued)Symptom Cause and SolutionPart of the printed pageis blank.The page layout is too complex. Simplifythe p
Troubleshooting 63Printer Problems (continued)Symptom Cause and SolutionThe paper constantlyjams.There is too much paper in the AutomaticPaper Feeder.
64 TroubleshootingPrint Quality ProblemsSymptom Cause and SolutionLight or blurredcharacters.You may be using Draft quality or Normalquality mode. Tr
Prefacevielectrician to replace the receptable if you are unable to insert the plug intothe outlet. Never use a grounding adapter plug to connect the
Troubleshooting 65Print Quality Problems (continued)Symptom Cause and SolutionCharacters with whitelinesThe print cartridge may be running out ofink.
66 TroubleshootingPrint Quality Problems (continued)Symptom Cause and SolutionVertical straight lines arenot smooth in tables,borders, and graphs.The
Troubleshooting 67Print Quality Problems (continued)Symptom Cause and SolutionColor print quality ispoor.Ensure that you are using the correcttype of
68 TroubleshootingPrinter Quality Problems (continued)Symptom Cause and SolutionUnexpected charactersare printed or charactersare missing.Make sure yo
Troubleshooting 69Paper Feeding ProblemsSymptom Cause and SolutionPaper is jammed duringprinting.Clear the paper jam. See Section 6Troubleshooting/Pa
70 TroubleshootingPaper Feeding Problems (continued)Symptom Cause and SolutionPaper skews or bucklesEnsure there is not too much paper in theAutomatic
Troubleshooting 71Scanning ProblemsSymptom Cause and SolutionThe scanner does notscan.Make sure you place the document to bescanned face down on the d
72 TroubleshootingScanning Problems (continued)Symptom Cause and SolutionThe following messageappears on the computerscreen: Scanner is busyreceiving
Troubleshooting 73General TipsInstallation When installing the WorkCentre printer and scanner drivers, close allopen programs first. Improved results
74 TroubleshootingStatus Message Codes on the Control PanelThe following codes provide information on the current status of the machine.These codes ap
PrefaceviiSafety Notes (continued)
Xerox XK35c/25c User Guide 75AppendixMachine SpecificationsScannerItem SpecificationOperating System Windows 3.1x, Windows95/98/NT 4.0Interface IEEE 1
Appendix76PrinterItem SpecificationTechnology Colour Thermal InkjetEngine Type 2-Pen (K and CMY)Operating System Windows 3.1x, Windows 95/98/NT 4.0Int
Appendix77CopierItem SpecificationCopy Mode Black and ColorScanner Type Flat-bed without Automatic DocumentFeederMaximum Original size A4/LetterMaximu
Appendix78General SpecificationsItem SpecificationRated AC power input 110 to 240V ACAverage powerconsumptionUnder 15W (Standby)Under 50W (Copy Mode)U
Appendix79Media SpecificationsSizesTypeWidth x Length(mm x mm)Letter 216 x 279Legal 216 x 356B5 182 x 257A4 210 x 297Executive 184 x 267A5 148 x 210A6
Appendix80Media Specifications (continued)Feeding by Media TypePaper Type Feeding MethodNormal copying paper Auto FeedInkjet Paper Auto FeedTransparen
Appendix81CertificationsRadio Frequency EmissionsEuropeThe CE marking applied to this product symbolises Xerox Europe Declaration ofConformity with th
Appendix82and medical (ISM) equipment, the external radiation from the ISM equipment may haveto be limited or special mitigation measures taken.
Appendix83Energy StarThis printer contains advanced energy conservation technology which reduces powerconsumption when it is not in active use.When th
Index 1Index333-hole paper, 14AAAbout, 29, 54Alert, 55Alignment, See Ink cartridge:alignAlignment sheet, 13, 52, 74APF. See Automatic Paper FeederAppl
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