Xerox Phaser 4622 Guía de usuario descargar pdf (Pagina 142)

Troubleshooting

Phaser 4622

System Administrator Guide

136

Problem Solving Procedure

This section enables you to identify network-related machine problems. Use the following steps to

identify and solve the problem. If the problem is not network related, refer to the User Guide for

corrective action.

1. Resolve any local machine problems first. Perform the corrective action that is recommended by

the User Guide. Do not attempt to resolve a network problem if the machine functions are not

operating correctly.

2. Check that the machine has power and it is switched on.

3. Check that the network cable is connected to the machine.

4. Check that the network cable is connected to the workstation.

5. Check that the correct printer driver for the machine is selected at the workstation.

6. Check that the software application being used to send print jobs is set up correctly.

7. If printing documents is not available from a workstation, re-install a printer driver on the

workstation.

8. Call the local Xerox Welcome Center, where a representative will assist in the diagnosis and

solution of the problem.

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Xerox Phaser 4622 Guía de usuario Pagina 142