Xerox Wide Format IJP 2000 Manual de usuario Pagina 99

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Problem Solving
Xerox® Wide Format IJP 2000
User Guide
4-5
The printed sheet
has dirt on the
leading edge or
back side.
Is the paper path dirty with
ink?
Use a lint-free cleaning cloth to wipe off ink adhering to
the paper path (upper and lower surfaces) in the print unit.
See:
Removing Ink Stains in the Print Head Side of the Print
Unit on page 3-14
Removing Ink Stains in the Ink Receiving Side of the
Print Unit on page 3-16.
Loss of one or
more colors from
one print head
Check consumables to see if
the head is overdue for
replacement.
If over 2,500 ml, the print head is due for replacement.
Replace the print head.
See Replacing a Print Head on page 3-9.
Unwanted black
dots are printed.
Internal components are
soiled.
Contact your local Xerox representative.
Unwanted black
lines are printed.
Internal components are
soiled.
Contact your local Xerox representative.
Unwanted black
lines are printed
at the trail edge
of the printed
sheet in manual
feed mode.
Is the paper size larger than
the original?
The machine needs to print black lines to prevent print
head clogging.
Print on paper which is the same size as the original.
Streaks appear
on the printed
sheet.
The print heads may be
clogged.
Wait for 30 seconds or more before starting the next print
job. Alternatively, perform the print head cleaning two or
three times
See:
Cleaning the Print Head on page 3-20
Removing Ink Stains in the Print Head Side of the Print
Unit on page 3-14.
Symptom Check Remedy
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